Frequently Asked Questions
Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on our contact page.
What is APT Ghana?
APT Ghana is a leading provider of products and services for the manufacturing, mining, quarries, and construction industries in Ghana and West Africa. Established in 2009, we offer high-quality, reliable, and competitively priced products through our online platform. visit About APT Ghana.
How do I place an order on APT Ghana's website?
To place an order, simply browse our product categories, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest. We offer multiple payment options for your convenience. Shop Now.
How can I contact customer support?
Our customer support team is available via phone, email, and live chat. You can also reach out to us through our Contact form on the website.
Are there any special discounts or promotions?
Yes, we regularly offer Discounts and Promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.
What are the shipping options and delivery times?
We offer various shipping options depending on your location and the size of your order. Standard delivery typically takes 3-7 business days, while expedited options are available for faster delivery. Check out Shipping Information.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website. Go to Track Order.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact our customer support team as soon as possible to cancel your order.
What is APT Ghana's return policy?
We offer a hassle-free Return Policy within 30 days of purchase. If you are not satisfied with your purchase, please contact our customer service to initiate a return.
How long will it take to receive my refund?
Refunds are processed within 5-10 business days after we receive your returned item. The exact time may vary depending on your payment method and bank.